Shreveport Area Mom Says TSA “Traumatized” Son At DFW Airport [VIDEO]
A mother is "livid" after she feels DFW TSA "traumatized" her special needs son.
Jennifer Williamson, from the Shreveport area, posted a video to her Facebook page on Sunday morning claiming that she requested that TSA use an alternative screening method for her son at DFW International Airport due to his sensory processing disorder.
What allegedly followed was an hour-long ordeal that she described as "horrifying" and caused them to miss their flight.
The backlash online was almost instant with many Facebook users posting their disapproval. TSA has since released a statement saying that it
followed approved procedures to "resolve an alarm of the passenger's laptop."
According to the Dallas News, TSA also disputed Williamson's claim, saying the passengers were the checkpoint for about 45 minutes, "including the time it took to discuss screening procedures." The actual pat-down took approximately two minutes.
The mother insists the boy set off "NO alarms" and hours later was still confused about the whole ordeal several hours later, saying
I don't know what I did. What did I do?
TSA stands by their response, saying two officers responded to the mother's concerns.
The video shows a male TSA officer explaining the procedure to the passenger, who fully cooperates. Afterward, the TSA officer was instructed by his supervisor, who was observing, to complete the final step of the screening process.
The Dallas News reached out to Williamson for comment but has yet to get a response at the time of this post..