Blackberry Bad Berry? Outage Ticked Me Off!
For a good part of yesterday, Blackberry cell phones experienced an outage that upset many customers. In fact, it was a few hours before customers could access the internet and even get e-mail.
The outages were widespread, all over the world, including North America. When I FINALLY got my e-mail I had at least 18 messages that had piled up over the past few days.
It's frustrating when you depend on your phone for business e-mails and staying in touch with your children, husband, or friends. My daughter complained all day that she had no service. It took me longer to notice the outage, because I was in the car driving so much yesterday, from Shreveport to Carthage, to Longview, back to Carthage.
The outage reportedly occurred because the Canadian company that makes the phones - Research In Motion - had infrastructure issues with a crucial link in Europe, and the backup didn't work either.
They say it has been repaired, but there still may be a back log of e-mails and messages and releasing them all may continue plaguing customers today.
The timing of the outages comes on the heels of Apple's release of its new I-Phone. The late Steve Job's company continues to do well in his absence.